Speaker Announcement: NEO Su Yin, Singapore Post

Aug 26, 2021 | 2021 November Speaker Spotlight

We are delighted to announce that NEO Su Yin, Head of Customer Experience and Domestic Post & Parcel at Singapore Post, will be presenting at Post&Parcel Live in November 2021.

Su Yin joined SingPost as Vice President, Customer Experience on 15 April 2019.  She went on to take over and improve the service quality and customer experience in the post and parcel delivery services over the last year.  Since Jan 2021, Su Yin has undertaken the role to manage the domestic post and parcel business and customer experience. 

Su Yin brings with her a wealth of operational and customer service experience serving in both Changi Airport Group and the Republic of Singapore Navy. 

As General Manager, Ground Operations and Customer Service at Changi Airport Group, Su Yin oversaw the day-to-day management and customer service across all four terminals at Changi Airport. Before that, Su Yin served in the Navy for 17 years and retired as a Lieutenant Colonel.

Post&Parcel Live is taking place from 03-04 November 2021. Visit www.postandparcel.live for more information. Want to speak at Post&Parcel Live? Answer our Call for Papers.

This virtual event is brought to you by Post&Parcel. Every week Post&Parcel features the latest news, analysis of trends, insightful viewpoints, and exclusive interviews with leading industry experts. Find out more at www.postandparcel.info

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