Post&Parcel Live

Post&Parcel Live brought us global insights for adaptation and COVID-19 strategy from industry leaders within the post and parcel industry. While we put together the programme for our next event, take a look at our programme from June 2020.

15:00 // WOrld Post & Parcel Awards Winners Presentation

Join us in celebrating the industry’s tremendous hard work this year in our virtual Awards winners announcement!




Within this opening plenary, leading posts from across the globe will respond to this year’s challenges, paving the way for future opportunities and growth. They will discuss disruption to the industry, potential strategies to implement, and wider industry trends.


Ken Allen | Chief Executive Officer | DHL eCommerce


Charles Brewer | Chief Operating Officer | Canada Post

10:40 // Leading Through and Out of the Crisis Just on Time For Peak

Gilles Ferrandez | Sales Director – Mails & Parcels | An Post Commerce

11:00 // COVID-19 pandemic:  a milestone for the postal industry?

Botond Szebeny | Secretary General | PostEurop



Industry leaders will discuss recent changes to the cross-border landscapes and new ways of adaption. Trade barriers and financial borders will be touched upon, along with challenges, solutions, and insights that accompany cross border and customsa activities.

12.00 // UAE, The Gateway to the Middle East

Peter Somers | Chief Executive Officer | Emirates Post

12.20 // Improving Efficiency in a Customer Experience Era

Kevin Seller | Vice President of Sales | Escher Group



From ports to parcel lockers, and package theft to the maritime industry, this broad session will take you on a journey of discovery, providing thought-provoking and valuable content with the potential to inform your future business decisions.

14:00 // Theft in the Last Mile: Responding to and preventing package Theft

Ben Stickle | Associate Professor | Middle Tennessee State University

14:25 // Bring Universality into Parcel Lockers Network

Daniel Malouf | Chief Solutions Officer | Quadient
Kate Reidel | Senior Vice President of Business Development at Parcel Pending | Quadient
Gary Winter | Global Strategic Director for Parcel Locker | Quadient

14:45 // Ports vs. Posts: What can we learn from the maritime industry

Jouni Kyllönen | Senior Vice President of Global Sales | Mailroom Solutions

15:05 // Using Technology to Deliver Superior Post-Purchase Customer Experiences

Amine Khechfé | Chief Strategy Officer of | Co-founder of Endicia
Duncan Licence | VP Product & Partnerships | Metapack


Start-Up Session

Discover the latest innovative disruptors from around the world, positioning themselves strongly within the delivery marketplace. This session will explore how these start-ups plan to impact the postal and logistics sector with their impressive solutions and products.

15:30 // SKYPORTS

Alex Brown | Head of Operations | SkyPorts

15:40 // VIATIM

Michiel Nieuwkerk | Founder | ViaTim

15:55 // MAGWAY

Phill Davies | Co-Founder & Chief Commercial Director | MAGWAY

16:05 // ZITICITY

Laimonas Noreika | CEO & Co-Founder | ZITICITY



10:00 // Can Technology help combat crisis?

Technology can have huge advantages for the post and parcel industry, from autonomous delivery to ensuring company-wide safety. We are lucky enough to feature some of the most forward-thinking companies within the delivery landscape. Discussions around how technology can aid transformation, demand surges, and health & safety will be focused on.

10:00 // store-hailing, the need of the hour?

Ali Ahmed | Co-Founder and CEO | Robomart

10:20 // Delivering Enterprise Mobility – From Concept to Insight

Mario Gladbach | International Channel Sales Director | Circlon group

10:40 // Safely Connecting People

Pedro Nabais | Transformation Programme – Automation and Engineering Manager | CTT Correios de Portugal

10:40 // How Parcel Lockers are Continuously Helping Combat the Parcel Volume Surge

Andre Veskimeister | Head of Parcel and E-Commerce Business | Omniva



11:30 // Last Mile Processes: Speed, Flexibility & Transparency

Simplifying complexity, accelerating delivery times, and creating flexibility is key in creating happy customers. With perspectives from retailers, technology, and logistics leaders, we bring you the latest last-mile information and insight from businesses currently functioning in the delivery landscape.

11:30 // Balancing Global Complexity and Customer Demand

Andrey Busk | Head of Post-Purchase Experience | NA-KD

12:00 // Reinventing the Parcel Locker: Affordable, Easy Set-up & Scalable

François Castano | Managing Director Parcel Locker Solutions | Quadient
Frank Sillard | VP Global Product strategy & Management | Quadient

12:20 // The Rise of Home Delivery & B2C in UK Pallet Delivery

Robert Gittins | Managing Director of UK Network | Palletways

12:40 // The Delivery Experience: Is The Industry Meeting The Expectations Of The Consumer & The Impact Of Covid-19

Katie Kinraid | General Manager APAC | BluJay Solutions



14:00 // Planning for a More Sustainable Future

Using renewable resources, protecting ecosystems, and reducing pollution are climbing the ranks of business leader’s priority lists. As a topic of discussion, more important than ever, we bring you sustainability experts from some of the biggest companies in the world, to provide you with advice and expertise on a more responsible way forward.

14:00 // Air Pollution and Last Mile – Let’s Do Better

Angela Hultberg | Head of Sustainable Mobility | Ingka Group

14:20 // Sustainability in the Heart of our Core Business

Daniel-Sebastian Mühlbach | CSR & Environmental Management | Österreichische Post AG
Ingeborg Schinninger | Senior Manager Strategy & Corporate Development | Österreichische Post AG

14:45 // Electrification – The Key to Sustainable Logistics

Peter Harris | International Sustainability Director | UPS



15:10 // Global Partnership: Creating Meaningful Connections

Without collaboration, connectivity, and partnerships, its arguable some of the largest companies would not be where they are today. Global players will discuss the importance of alliances and tapping into the various marketplaces across the globe.

15:10 // Creating Strategic Global Supply Chain Partnerships

Ryan D’Souza | Director of Global Business Development & E-Commerce Partnerships | Purolator Inc.

15:30 // Global Locker Alliance for Locker to Locker delivery

Tommy Xu | Head of International Business | Hive Box






Interested in sponsorship? Post&Parcel Live is an ideal branding opportunity and a fantastic platform to demonstrate your thought leadership. To learn more about commercial opportunities, contact Tom Ross-Joannou or Stephen Clark via email or call the team on +44 (0)1628 642910.

This virtual event is brought to you by Post&Parcel. Every week Post&Parcel features the latest news, analysis of trends, insightful viewpoints, and exclusive interviews with leading industry experts. Find out more at





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